Info-Ops:Create Valuable Products

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Info-Ops: Create Valuable Products

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History

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Themes

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Management by Statistical Aggregate and Other Cognitive Fallacies

  • Management by aggregate
  • Complexity/Obscurity Traps
  • Assuming normal distribution is a huge assumption
  • The problem with induction
  • Leadership is about values, not authority or decisions (decisions are *failures of leadership*)


Hypothesis-Driven Value Creation

Creative Tension and Pivot Questions

That's Not Software Development

aka "Just because you're writing code doesn't mean you're developing software"

- Defect fixing - Sever migrations (Other forms of org defect fixing) Upgrades, etc - Automation - Program-level work. (maybe PMOs)


Who controls your time?
Is is value discovery, value delivery, or delivery optimization?
(Bonus) What domain are you working in?

Markham Product Octagon

Intellectual Humility/Profound Ignorance

Epistemically-Appropriate Constraints

Luck Surface Area

Organizational Defect Handling

Six Quality Loops

Are we applying our efforts at just the right spot to make a positive difference in the world?

When done well, this generates one of two things:

- We are a happy and productive staff our customers love making/creating wonderful things they believe makes them happy and more productive

- We observe things we don't understand, disagree about, or confused about that we think we need to figure out

(successful meta behavior or observation of business structure issues)

Interact (play)-Reflect

We figure our where we need to change

Reflect-Advocate

We change us

Advocate-Instrument

We figure out how our changes will change how we make things

Instrument-Perform

We change what we make

Perform-Observe
Observe-Research

We change our customer's experiences

Six Learning Loops

Are we learning the right things at the right times?

When done well, this generates one of two things:

- We make exactly the right thing, delivered at exactly the right time to exactly the people who want it most

- We observe interactions among ourselves, us and our customers, our customers, or our customers and our product/services that don't work out as we had anticipated

(successful structure or observation of meta behavior issues)

Research-Guess
Guess-Clarify
Clarify-Organize
Organize-Formalize
Formalize-Create
Create-Play (interact)